Quality Management (3 cărţi)

This text focuses students on how to effectively manage quality. Students must understand their businesses, understand the quality body of knowledge, understand the available tools, and have a method for » ...mai mult

Appropriate for both management and technology students, Quality Management, Fifth Edition is a comprehensive text that helps readers learn how businesses can achieve consistent peak performance, continual » ...mai mult

Proposing that corporations, like human bodies, have vital systems that must be cared for, this book outlines how to monitor these vital organs in a corporation. It provides a roadmap for leaders to plot » ...mai mult