Technology-Enhanced Assessment of Talent

"This volume provides anyone using technology-enhanced assessments as part of organizational selection, promotion, or development programs, or considering their use, with both cutting-edge discussions of critical measurement issues and detailed examples of ongoing HR systems that highlight the opportunities and challenges of such assessments." —James L. Farr, professor, Department of Psychology, Pennsylvania State University

"Assessment systems provide an efficient means to evaluate and deploy talent across our global business. Technology-Enhanced Assessment of Talent highlights the science behind these technologies, as well as cutting-edge solutions shown to be effective in running the talent side of business." —David A. Rodriguez, Ph.D., executive vice president, Global Human Resources, Marriott International, Inc.

The Jossey-Bass SIOP Professional Practice Series was launched in 1988 to provide I-O psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes seek to inform those interested in practice with guidance, insights and advice on how to apply the concepts, findings, methods, and tools derived from industrial and organizational psychology to solve human-related organizational problems.

Foreword (Allen Kraut, Baruch College/Kraut Associates).

The Editors.

The Contributors.

Preface.

Acknowledgments.

Chapter 1 Overview of Technology-Enhanced Assessment (Nancy T. Tippins).

Section 1 Measurement and Implementation Issues in Technology-Enhanced Assessments.

Chapter 2 Foundations for Measurement (John C. Scott and Alan D. Mead).

Chapter 3 Implementing Assessment Technologies (Douglas H. Reynolds).

Chapter 4 Cheating and Response Distortion on Remotely Delivered Assessments (Winfred Arthur, Jr., and Ryan M. Glaze).

Chapter 5 Computerized Adaptive Testing (Rodney A. McCloy and Robert E. Gibby).

Chapter 6 Applicant Reactions to Technology-Based Selection: What We Know So Far (Talya N. Bauer, Donald M. Truxillo, Kyle Mack, and Ana B. Costa).

Chapter 7 International Issues, Standards, and Guidelines (Dave Bartram).

Section 2 Case Studies of Technology-Enhanced Assessments.

Chapter 8 Web-Based Management Simulations: Technology-Enhanced Assessment for Executive-Level Selection and Development (Terri McNelly, Brian J. Ruggeberg, and Carrol Ray Hall, Jr.).

Chapter 9 Bridging the Digital Divide Across a Global Business: Development of a Technology-Enabled Selection System for Low-Literacy Applicants (Adam Malamut, David L. Van Rooy, and Victoria A. Davis).

Chapter 10 Promotional Assessment at the FBI: How the Search for a High-Tech Solution Led to a High-Fidelity Low-Tech Simulation (Amy D. Grubb).

Chapter 11 Innovation in Senior-Level Assessment and Development: Grab 'Em When and Where You Can (Sandra B. Hartog).

Chapter 12 Case Study of Technology-Enhanced Assessment Centers (Rick Hense and Jay Janovics).

Chapter 13 Video-Based Testing at U.S. Customs and Border Protection (Jeffrey M. Cucina, Henry H. Busciglio, Patricia Harris Thomas, Norma F. Callen, DeLisa D. Walker, and Rebecca J. Goldenberg Schoepfer).

Chapter 14 Going Online with Assessment: Putting the Science of Assessment to the Test of Client Need and 21st Century Technologies

(Eugene Burke, John Mahoney-Phillips, and Wendy Bowler).

Chapter 15 Implementing Computer Adaptive Tests: Successes and Lessons Learned (Mike Fetzer and Tracy Kantrowitz).

Chapter 16 Practice Agenda: Innovative Uses of Technologically Enhanced Assessment (Michael J. Zickar and Christopher J. Lake).

Chapter 17 Concluding Comments: Open Questions (Seymour Adler).

Indexes.

Name Index.

Subject Index.

Nancy T. Tippins, Ph.D., is a Senior Vice President and Managing Principal of Valtera Corporation where she is responsible for the development and execution of firm strategies related to employee selection and assessment as well as leadership development. She is a past president of SIOP and remains active in professional affairs, serving on a number of committees developing standards for tests and assessments.

Seymour Adler, Ph.D., is Senior Vice President and chief strategist for the Talent consulting practice at Aon Hewitt. Seymour helps manage the development and delivery of Aon Hewitt's solutions across the areas of selection, assessment, leadership development, engagement, organizational transformation, and human resource effectiveness.

A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology is the premier association for professional charged with enhancing human well-being and performance in organizational and work settings. They have more than 7,000 members.